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Viking Electronics SO24A
Viking Electronics SO24A

Viking Electronics SO24A Service Observation Unit

Manufacturer Name & URL:

Viking Electronics, Inc website is http://www.vikingelectronics.com
ELVESsupply.com SKU:  VEN10-VK-SO24A
Manufacturer:  Viking Electronics
Manufacturer Part Number:  SO24A
Model Number:  SO24A
Browse By ALL other  Viking Electronics Products
Viking Electronics SO24A
Your Price:461.79
USD

Availability:

Out of stock

UPC / GTIN-12:

615687221923

EAN / GTIN-13:

Brief Product Description:

Service Observation Unit

Description

Description

The SO-24A allows supervisors to silently monitor employee phones without disrupting the activity at their workstation. The information gathered may be used for quality purposes, to train, motivate even assist customer service and telemarketing representatives. A supervisor may enter the conversation by dialing a . A cassette recorder output permits automatic or manual recording of conversations. The SO-24A features improved audio and can now be easily expanded to 240 stations by installing additional 24 line units. The SO-24A can be programmed with a 2, 3 or 4 digit dial up code to match station extension numbers.

Features

  • 24 station capacity can be expanded to 240 stations at any time
  • Compatible with analog PABX/KSU stations
  • Configurable for digital phones (requires the SO-24 AK and a dedicated pair of wires between the handset and the SO-24A)
  • Monitor stations from an unused phone system line input or to a dedicated single line phone
  • Add remote observing with a RAD-AMP Remote Access Device
  • Built-in talk assist (dial )
  • Dial up code can be programmed to match the phone systems station or extension numbers
  • Cassette recorder output with automatic or Touch Tone control (see page 6, Operation sections D & E)
  • Automatic gain control equalizes in and outbound conversation levels
  • Call progress tones for observing supervisor

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